Real Estate Media

Frequently Asked Questions

• How long does it take to get the photos back? We offer next-day delivery on photography and 1-2 day turnaround on video content

• How do I pay for my shoot? You'll receive a shoot completion email with a link to login and make a payment within our client portal

• What happens if the weather is gloomy? We offer free sky replacements on photography services so you'll always have blue skies! However, if it is raining and you have aerial services scheduled we will work with you to reschedule your shoot for a better date.

• Will you stage the property before you shoot? While we will complete an initial walkthrough of the property to make sure it is photo-ready, we ask that you make sure the property is clean and tidy prior to the appointment.

• Does anyone need to be on-site to meet the photographer? We prefer to have the property vacant for the photography session but have no problem meeting someone for access.